The cutoff time for upcoming orders is Tuesday at 11:59 PM PST the week prior to your shipment. This allows our kitchen to order and prep flavors for next... - [Do you offer a military, first responder, or teacher discount?](https://helloyumi.kustomer.help/en_us/do-you-offer-a-military-discount-SkW41j8qV.md): Yes, we do! We offer 10% off lifetime discounts to military, first responders and teachers. You can apply this discount at checkout or on your settings page ... - [How do I change my subscription?](https://helloyumi.kustomer.help/en_us/how-do-i-change-my-subscription-B1bsERU54.md): To make changes to your meal plan size, plan type or billing cadence email us at support@helloyumi.com - [How does monthly billing work?](https://helloyumi.kustomer.help/en_us/how-does-monthly-billing-work-rJQy6QtdS.md): Monthly billing is a great option because it offers a permanently discounted price compared to paying weekly. You’re also only charged once a month for... - [When do I need to cancel my subscription to avoid being billed?](https://helloyumi.kustomer.help/en_us/when-do-i-need-to-cancel-my-subscription-to-avoid-being-billed-B1lCqLkoB.md): We are appreciative of all our current and future Yumi customers who have received a promotion or coupon. Please note, per our company policy users are not a... - [How can I refer my friends to YUMI?](https://helloyumi.kustomer.help/en_us/how-can-i-refer-my-friends-to-yumi-Hk67InBpS.md): Yumi is now happy to announce the launch of our revamped rewards program. Our new reward center offers even more ways to earn Yumi credits, prizes, and more.... - [How do I change my shipping or billing address?](https://helloyumi.kustomer.help/en_us/how-do-i-change-my-shipping-or-billing-address-rJDUfDwuL.md): Yes - our product is Kosher Certified by Kosher LA. However, please check out our menu page for the most up to date confirmed Kosher additions to our product... - [Where can I see my gift card balance?](https://helloyumi.kustomer.help/en_us/where-can-i-see-my-gift-card-balance-rJRuXBQz2.md): Your next two orders for the week of April 10 and 17 will arrive as scheduled Your subscription will be paused starting the week of April 24 2023 You will ## YUMI Shop - [Does YUMI manufacture the items sold in the Shop?](https://helloyumi.kustomer.help/en_us/does-yumi-manufacture-the-items-sold-in-the-shop-SkiTN79P2.md): We feature dozens of YUMI approved partner products in our Shop Items that are manufactured by YUMI will be noted in the description If youre looking for add - [When and how will my YUMI Shop purchase ship?](https://helloyumi.kustomer.help/en_us/when-and-how-will-my-yumi-shop-purchase-ship-B1D9Hmqvh.md): All Shop items are fulfilled by and ship directly from their respective vendors There is no additional shipping fee for Shop items Please contact the vendors - [What is the return policy for items purchased from the Shop?](https://helloyumi.kustomer.help/en_us/what-is-the-return-policy-for-items-purchased-from-the-shop-r1LWUXcvh.md): All Shop items are fulfilled by and ship directly from their respective vendors Please contact the vendors directly with any questions or concerns regarding yo ## Our Food - [Are your YUMI Bars and Puffs Non-GMO?](https://helloyumi.kustomer.help/en_us/what-is-yumi-H1YFcD7DE.md): Yumi makes it easier to feed your baby freshly made, delicious, nutrient-dense food. Recognizing the importance of nutrition in the first 1,000 days of... - [When is my baby ready for YUMI Puffs?](https://helloyumi.kustomer.help/en_us/when-is-my-baby-ready-for-yumi-puffs-rk89DI1O4.md): In addition to only using organic and fresh ingredients, we collaborate with a team of doctors, nutritionists, and chefs to continually develop the most nutr... - [Can you freeze YUMI Bars or Puffs?](https://helloyumi.kustomer.help/en_us/can-you-freeze-yumi-bars-or-puffs-Skh7w98cE.md):
Fun fact: during the first 1000 days, babies bodies are rapidly growing and developing (think: stronger eyesight, brain development, use of motor function... - [Does Yumi test for heavy metals?](https://helloyumi.kustomer.help/en_us/do-yumi-bars-and-puffs-contain-heavy-metals-BkTSPKVVI.md): Yumi is not produced in a facility that also processes peanuts - [YUMI Allergen Information](https://helloyumi.kustomer.help/en_us/yumi-allergen-information-HkbMxP1wE.md): Introducing allergens early is a personal choice, aside from coconut our foods are free from all other Big-9 Allergens. The Big 9 include milk, eggs, fish, c... - [Is YUMI produced in a facility that processes peanuts?](https://helloyumi.kustomer.help/en_us/is-yumi-produced-in-a-facility-that-processes-peanuts-SyppZvkwV.md): We know that allergies are scary for both you and your babe so we avoid all tree nuts except for coconuts which are classified by the FDA as a tree nut. We f... - [When is my child ready for YUMI Bars?](https://helloyumi.kustomer.help/en_us/when-is-my-child-ready-for-yumi-bars-S1vNMcL9E.md):
Yes! All of our produce is sourced from local, certified organic farms that do not use GMOs.
- [How do I change my shipping or billing address?](https://helloyumi.kustomer.help/en_us/how-do-i-change-my-shipping-or-billing-address-rJDUfDwuL.md): Yes - our product is Kosher Certified by Kosher LA. However, please check out our menu page for the most up to date confirmed Kosher additions to our product... - [What are the different YUMI Puff flavors?](https://helloyumi.kustomer.help/en_us/what-are-the-different-yumi-puff-flavors-H1eBbIDjV.md): Yes, you can freeze our blends for up to 2 months! Be sure to write the date you froze the jar on the lid and once you're ready to serve, let the jar def... - [What are the different YUMI Bar flavors?](https://helloyumi.kustomer.help/en_us/what-are-the-different-yumi-bar-flavors-B1NUP5UcV.md): Your baby's safety is our top priority, in fact, it's why we created Yumi. When our CEO Angela, became pregnant with her first child, Elodie, s... ## Ordering - [Babylist Promotional Terms and Conditions](https://helloyumi.kustomer.help/en_us/baby-list-promo-terms-and-conditions-BkgA6btHh.md): These - [What payment methods do you accept?](https://helloyumi.kustomer.help/en_us/shipping-rates-and-policies-ry24LrGmt.md): Everything in the Shop other than the bibs (or add-on jars) can be bought on as a one-time purchase or as an add-on. - Available to subscribers and no... - [When will my order ship?](https://helloyumi.kustomer.help/en_us/when-will-my-order-ship-SynCroLc4.md): Depending on where you're located, your box can arrive between Monday - Wednesday by 9 pm. You can find more detailed tracking info by visiting helloyumi... - [What is the cut-off time to adjust or skip my upcoming delivery?](https://helloyumi.kustomer.help/en_us/what-is-the-cut-off-time-to-adjust-or-skip-my-upcoming-delivery-ryRkliI9V.md):As your baby grows, so will their appetite. That's why we offer 3 plan sizes, so you can decide if you want to supplement your breastmilk or formula w... - [How do I cancel an order?](https://helloyumi.kustomer.help/en_us/how-do-i-cancel-an-order-S1ar1win.md): Absolutely - [Do you offer a military, first responder, or teacher discount?](https://helloyumi.kustomer.help/en_us/do-you-offer-a-military-discount-SkW41j8qV.md): Yes, we do! We offer 10% off lifetime discounts to military, first responders and teachers. You can apply this discount at checkout or on your settings page ... - [Where do you ship?](https://helloyumi.kustomer.help/en_us/do-you-deliver-to-hawaii-or-alaska-Sk99Ii8qV.md):
Unfortunately at this time, we are only able to deliver to the 48 contiguous United States. We are working hard to begin delivery to Hawaii and Alaska soo... - [How do I skip a delivery?](https://helloyumi.kustomer.help/en_us/how-do-i-skip-a-delivery-rJGMHC1_E.md): To skip a delivery:Log in to your account and head over to your Orders tabSelect the order you want to skip and hit Skip > SaveTo unskip an a delive... - [How do I change my subscription?](https://helloyumi.kustomer.help/en_us/how-do-i-change-my-subscription-B1bsERU54.md): To make changes to your meal plan size, plan type or billing cadence email us at support@helloyumi.com - [Can I change my shipping address after I placed an order?](https://helloyumi.kustomer.help/en_us/can-i-change-my-shipping-address-after-i-placed-an-order-Bk5cdsU9N.md):
We use OnTrac and Fedex, two trusted delivery companies that work with many fresh food companies.
## Packaging - [Can I recycle the box and packaging materials?](https://helloyumi.kustomer.help/en_us/can-i-recycle-my-box-packaging-materials-BydD9jI5E.md): Yes! We care about the planet too. Our jars, boxes, and trays are all recyclable. Our insulation is curbside recyclable and our custom ice packs are reusable... - [Are the YUMI Puff canisters recyclable?](https://helloyumi.kustomer.help/en_us/are-the-yumi-puff-canisters-recyclable-HyTiilD9n.md): Our puffs canister is recyclable Simply remove the outer sleeve and keep the lid attached before placing the canister in your recycling bin - [Are the wrappers and cartons for YUMI Bars recyclable?](https://helloyumi.kustomer.help/en_us/are-the-wrappers-and-cartons-for-yumi-bars-recyclable-Hyrhalw92.md): Our wrappers are not yet recyclable but were working on it Our team is dedicated to finding alternative earthfriendly materials that can be used for foodgr